Frequently Asked Questions
How do I book a transfer?
Fill in the booking form on our website, choose your vehicle, and confirm.
You can also message us on WhatsApp with your pickup, destination, date and time.
What payment methods do you accept?
Cash on arrival, card payment in the vehicle, or bank transfer.
For advance bookings we can send a PayPal or bank link.
Will the driver wait if my flight is delayed?
Yes. We track your flight number and wait for you at no extra charge.
Our driver will be waiting in the arrivals hall with a sign showing your name.
Can I cancel or change my booking?
Yes. Contact us on WhatsApp at least 24 hours before pickup and we will reschedule free of charge.
Late cancellations may not be refundable.
How much luggage can I bring?
Each vehicle listing shows its luggage capacity. If you have extra bags, oversized items or sports equipment, message us and we will assign a bigger vehicle.
Do you provide child seats?
Yes, on request. Please mention the age of your child in the booking notes or send us a WhatsApp message so we can prepare the correct seat.